Education, Jammu, News

Department of Hospitality & Protocol hosts Capacity Building program


A two day Capacity Building program for the employees of Hospitality & Protocol (H&P) Jammu begin by Director Hospitality & Protocol, Hashmat Ali Khan through Online Mode, here at Convention centre Jammu.The two day program is being attended by sixty officers /officials of the Jammu division which include the Assistant Directors, Assistant Housekeepers, Receptionists, Catering Supervisors, Storekeepers, Cooks, Table boys etc.

The Capacity Building program held in collaboration with M/s Indus EduTrain Pvt Ltd- a National Skill Development Corporation (NSDC) empanelled vocational training partner with aim to impart Hard/ soft skills to the officials needed in service sector, besides etiquettes, personal hygiene & hygiene in food production. The training try hard to impart among the officials the best skills, knowledge of the latest trends, modern ways & techniques to ensure satisfaction.

The Director, H&P, while encouraging the officials towards improvisation of their skills and services, said that aim of the program is to upgrade the skills of the staff of Hospitality & Protocol and absorb in them a culture of courtesy, etiquettes and to inculcate an aptitude for problem solving and service, the safety and security measures.

This program shall not only increase their skills but also enhance their efficiency so that the services of the department are served best. Speaking on the occasion, Joint Director H&P, Jammu Ansuya Jamwal, articulated about the significance of such training and gave insights how the program has been devised keeping in mind all processes involved from Front office- role, functions and responsibilities including new trends to F&B- co ordination and cooperation among various departments, the training also includes Live Demonstration for the staff through Video-Conference from the finest practices in the industry so that they learn the same.

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