हिंदी
Chandigarh, October 4 – Uttar Haryana Bijli Vitran Nigam is committed to ensure reliable, good voltage and uninterrupted power supply to the consumers. In order to achieve the goal of ‘complete consumer satisfaction, many ambitious programs have been started by Nigam so that the problems of the consumers can be resolved expeditiously. The Members of the Consumer Grievances Redressal Forum (CGRF) of Uttar Haryana Bijli Vitran Nigam will make extensive visits in the month of October 2022 for hearing the grievances of the consumers and to entertain new complaints.
A spokesman of the Nigam said here today that the proceedings of the CGRF will be held in Operation Circle, Panipat on October 7, OP Circle, Panchkula on October10, OP Circle, Karnal on October 12, OP Circle, Kurukshetra on October13, OP Circle, Panipat on October14, OP Circle, Yamunanagar on October 17, OP Circle, Rohtak on October19, OP Circle, Panchkula on October 21, OP Circle, Sonipat on October 26, OP Circle, Jhajjar on October 27 and OP Circle, Ambala on October28 respectively. Except on field visit, CGRF shall be available at Head Quarter from 9 am to 5 pm to hear the grievances of consumers visiting the office.
The CGRF shall take all grievances/complaints of consumers like billing problems, voltage complaints, problems in metering, disconnection and reconnection of power supply, interruptions, failure of power supply, efficiency, safety, reliability, noncompliance of Haryana Electricity Regulatory Commission orders etc. However, the cases of theft and unauthorized use of electricity, offences and penalties as specified under section 126 and section 135 to 139 of the Electricity Act, accidents and inquiries as under section 161 of the Act would not be considered by the Forum.
All the consumers are requested to avail the opportunity for the redressal of their grievances.
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