हिंदी
Consumer can get meter reading errors corrected while sitting at home
Redressal of complaints related to meter reading through online mode
Chandigarh, June 2 – Now, consumers can get their electricity meter reading errors rectified online from the ease of their home during the pandemic. For this, the facility of Trust Reading is being provided by Haryana Bijli Vitaran Nigam (Uttar Haryana Bijli Vitaran Nigam and Dakshin Haryana Bijli Vitaran Nigam). Thus, the consumers will not need to visit the offices of the electricity department to get the meter readings corrected. In case the readings are wrong, consumers can get the bill rectified by uploading the correct meter reading on the Department’s website through online medium.
Giving information in this regard an official spokesperson said that as per the Nigam this facility is for domestic, non-domestic and LT industrial categories (load up to maximum 20 KW) consumers. For this, consumers will be able to use the facility of Trust Reading by visiting the Nigam’s website www.uhbvn.org.in or www.dhbvn.org.in. Full details of the use of this facility are available on the Nigam’s website.
He further informed that this facility is functional from the last year May (May 2020) and thousands of consumers have used it. He added that it is important to maintain social distancing due to the ongoing lockdown, so consumers can use the Trust Reading facility from home to get their bills corrected as per the actual readings. Haryana Bijli Vitran Nigam is committed to provide easy and accessible power supply to its consumers.
