हिंदी
DHBVN complaints will be settled through online mode.
Chandigarh, May 13: – In view of increasing cases of COVID-19 pandemic, Dakshin Haryana Bijli Vitran Nigam (DHBVN) has restricted public dealing in its offices. Now consumers can file online complaints of electricity including, excess billing, malfunctioning of meter or cable and cable failure.
Giving this information today, an official spokesperson said that consumers can register their complaints through toll free number 1912 or e-mail at [email protected]. The complaints filed through online medium are being monitored regularly and consumers will also be informed after resolving the complaints.
The spokesperson said that online billing facility has already been started by DHBVN. Under this, the consumer can receive a bill by giving a missed call from the registered mobile number. He said that DHBVN app can be downloaded from Google Play Store to pay the bill. Bill can also be paid online by entering the account number in this app. Apart from this, bill payment facility is also available on other apps.
He said that most of the complaints of consumers are about electricity bills. He said that customer care number 1912 has already been issued to register complaints regarding interruption in electricity supply. He said that consumers can file a complaint by stating their bill KY-number or account number on the aforesaid number.
