Revenue from IRCTC
IRCTC eticketing website gives the facility of online booking of reserved tickets on Indian Railways. Revenue generated during the last two years through IRCTC website with regard to passengers booking is as under:
Year | Amount collected as ticket fare
( in Crores) |
2018-19 | 32,070 |
2019-20 | 34,055 |
2020-21
Till Feb, 2021 |
14,915 |
Railway uses IT infrastructure for the vital areas of customer interface. Unreserved tickets are booked on the Unreserved Ticketing System application. E-payment facility is provided to freight customers for collection of freight charges and Wagon Registration Fee. Collection of freight charges through epayment has gone up from 76.16% last year (2019-20) to 83.77% in the current financial year (2020-21).