Haryana is the first state in the country to launch AAS, Chief Secretary

All Administrative Secretaries should bring the services of their departments on board with AAS within 7 days, directs Chief Secretary

Sanjeev Kaushal presides over the review meeting regarding AAS

As many as 192 services of various departments are on board with AAS

Chandigarh, May 27– Haryana Chief Secretary, Sh. Sanjeev Kaushal while reviewing the implementation of the Auto Appeal Software(AAS) launched under the Right to Service Act said that Haryana is the first state in the country to introduce such a unique system. This decision has been taken to make citizens aware of the time period of services available under the Right to Service Act.

Sh. Kaushal was presiding over the review meeting regarding AAS, launched under the Right to Service Act, held through video conferencing here today. Under AAS, 192 services of various departments have been brought on board.

Chief Secretary said that Chief Minister, Sh. Manohar Lal has launched Auto Appeal Software (AAS) to bring a revolutionary change in the government system by ensuring transparency and accountability in service delivery so that the works of citizens are completed within a stipulated time frame.

All Administrative Secretaries should bring the services of their departments on board with AAS within 7 days

The Chief Secretary has given strict directions to all the Administrative Secretaries to bring the services of their departments on board with AAS within 7 days. Failure to do so will result in strict action being taken, he said.

Sh. Kaushal said that the departments whose services have been transferred to other departments should denotify those services and other departments should notify the transferred services as soon as possible and bring the same to AAS.

The Chief Secretary said that people are getting great relief with the introduction of AAS and their work is being done within a stipulated time frame. Now if a person’s work is not done on time and that work comes under the purview of the Right to Service Act, then under the Auto Appeal Software, the application goes to the Appellate Authority. Even then if no work done, then the application moves to the higher authority. If work is not done at both these levels, then the application goes to the Commission.

Additional Chief Secretary, Town and Country Planning Department, Sh. Devender Singh, Commissioner and Secretary, Administrative Reforms Department, Sh. Pankaj Agarwal, Chief Administrator, Haryana Shehri Vikas Pradhikaran,  Sh. Ajit Balaji Joshi, Director, Town and Country Planning, Sh. K. Makarand Pandurang were present at the meeting. Apart from these, Administrative Secretaries of various departments joined the meeting through video conferencing.

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