JALANDHAR RANKS FIRST IN PROVIDING CITIZEN SERVICES WITH ZERO PERCENT PENDENCY RATE IN STATE: GHANSHYAM THORI

GHANSHYAM THORI
JALANDHAR RANKS FIRST IN PROVIDING CITIZEN SERVICES WITH ZERO PERCENT PENDENCY RATE IN STATE: GHANSHYAM THORI
SAYS, THIS ACHIEVEMENT REFLECTS UPON ADMINISTRATION’S COMMITMENT TO DELIVER SERVICES PROMPTLY
LAUDS ENTIRE TEAM FOR TIRELESS EFFORTS TOWARDS MISSION ZERO-PENDENCY, ASKS TO FURTHER MAINTAIN THE STATUS

Jalandhar, April 11 2022

Jalandhar district has secured top position in the state in providing smooth and hassle-free citizen services through Sewa Kendras by ensuring zero percent pendency in these services.

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Divulging the details, Deputy Commissioner Ghanshyam Thori said that between April 2021 to April 2022, as many as 361700 applications were received by administration for around 330 services at all 33 Sewa Kendras, which were disposed of by the officials in a time-bound manner. Of these, only 17 applications are pending which is zero-percentage pendency.

Hailing the efforts of the entire team of district administration, Deputy Commissioner Ghanshyam Thori stated that the Administration had achieved this target by ensuring timely disposal of applications being filed by the citizens at Sewa Kendras. He also mentioned that a vast mechanism has also been formulated from sub division level to district headquarter to daily monitor the pendency and tapping the officials having maximum pendency, which has resulted into zero percent pendency in the state.

He also asked the officials to maintain this lowest pendency in future also so that the district continues to thrive as a leader in providing citizen services in a time-bound and hassle-free manner. He reiterated his commitment to leave no stone unturned to maintain this feat through constant monitoring of services being delivered to people.

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